Refund policy
At Seralline, your satisfaction comes first. That's why every product purchased from our store is backed by a 30-day money-back guarantee. If you're not completely happy with your purchase, contact us at info@seralline.com within 30 days of receiving it to request a return.
30-Day Money-Back Guarantee: We stand behind our products. If you're not satisfied for any reason, you can return your product within 60 days of delivery—even if it's been used—for a full refund.
Return Shipping: Customers are responsible for the cost and logistics of shipping the product back to us.
Order Cancellation Policy: Changed your mind? We offer a 24-hour cancellation window for all orders. Simply contact us at info@seralline.com within 24 hours of placing your order, and we'll do our best to cancel it before it ships.
Return Policy Terms & Conditions:
- Returns must be received within 30 days of delivery
- All returned items must include original packaging and tags
- Refunds will be issued to your original payment method
- Customers cover return shipping costs
- We reserve the right to refuse returns that don't meet these requirements
Have questions about our return or cancellation policies? We're here to help. Reach out to us at info@seralline.com anytime.
Thank you for choosing Seralline!